Registration, Cancellation and Policies
How to Register
- Online registration is available for all programs. Payment with Credit/Debit Card or check can be completed through the system. American Express is not accepted.
- Agency/Purchase Order Registration: Agency or school district ONLY please fill out this form.
Registration Fees
Individual course fees vary, due to length and format. Fees for our workshops are noted under the individual course description. Please check course listings for unique fees or discounts.
Cancellation Policy
Unfortunately, we cannot provide refunds for cancellations made seven working days or fewer before the event for any reason—or for no-shows. We can provide credit towards a future workshop up to 24 hours before the event. After that, no credit will be issued.
Inclement weather: If you are concerned that your workshop will be canceled due to inclement weather, please call 516.877.6870. If the University is closed, your workshop will be canceled.
There is no cancellation option or refund provided for a self-study or pre-recorded webinar.
Deposits: Upon acceptance into the program, a minimum non-refundable deposit is required to secure your place. The deposit is applied to the total cost of tuition.
The program deposit will be non-refundable. Students that withdraw seven business days prior to the first class will be refunded 100% of their fees (minus deposit).
- Students that withdraw after, up to, and including two (2) sessions will receive a 70% credit minus deposit.
- Students who withdraw after up to and including four (4) sessions will be credited 55% of their fees (minus deposit).
- Students who withdraw after four (4) sessions will receive no refund or credit.
Withdrawal Session – Refund Rate
- Seven business days before first session – 100% (minus deposit)
- Up to/including two sessions – 70% credit (minus deposit)
- Up to/including four sessions – 55% credit (minus deposit)
- After four sessions – 0%
Attendance Policy
New York State Office of the Professions (NYSED) regulations require that participants must be present for the entire approved educational activity in order to receive a certificate for continuing education credits.
There is no accommodation in the State regulations for late arrival, late return from lunch or breaks, or early departure. At present, NYSED does not allow granting partial credit for approved continuing education events.
If there are any changes in State regulation, this policy will be updated accordingly.
Grievance Policy
Adelphi University School of Social Work is fully committed to conducting all activities in strict conformance and will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content, and in the treatment of program participants. The monitoring and assessment of compliance with these standards will be the responsibility of the Director in consultation with the members of the Executive Advisory Committee at Adelphi University SSW.
While the Department of Continuing Education and Professional Development goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there will be occasional issues that come to the attention of the staff which require intervention and/or action on the part of the Continuing Education staff or an officer of Adelphi University SSW. This grievance procedure form serves as a guideline for handling such grievances.
Complainants should seek to bring their complaint to the attention of the Director of Continuing Education and Professional Development using these procedures as soon as possible following the occurrence of a problem and ideally within one calendar month. Many complaints can be dealt with quickly and effectively in this manner, without recourse to formal procedures. The complaints procedure has been designed with this in mind.
Those who experience a problem with any service provided by the Department of Continuing Education and Professional Development, should normally first raise the matter with the person responsible. If informal discussion does not resolve the situation satisfactorily, the Director responsible for the area to which the complaint relates should be approached, in person or in writing. (If the initial complaint relates to the Director or equivalent, then at this point, there should be recourse to the formal procedure set out below). The complainant should state any remedy sought. A prompt response can be expected.
Accessibility Statement
The Americans with Disabilities Act (ADA) and Adelphi University require that all events be accessible. To request a reasonable accommodation, please contact the event host identified on the event webpage; please allow for a reasonable time frame. The event host, when necessary, will collaborate with the Student Access Office.