Maintenance and Repair Services

Maintenance and Repair Policy

Facilities Management is responsible for the maintenance and operation of all campus buildings and grounds to include:

• Heating, ventilating and cooling distribution systems
• Plumbing systems
• Electrical systems
• Maintenance of campus buildings including carpentry and painting
• Upkeep of University grounds and roadways
• Moving services
• Shop services to meet campus maintenance needs; departmental fabrication and other special or technical requirements; and provisions for departmentally-funded requirements accessed through the work order system.
• Custodial services

For Routine Services:

Make an Online Work Order Request (Log in required)

1. You will be prompted for your Adelphi username and your universal password.
2. Once you are logged in, click on the Facilities Management icon
3. Select “New Request”
4. Fill out the form in its entirety and click “Save”.
   Please note: moves require two days notice and housekeeping (other than normal maintenance) requires a three-day notice.

Repair requests may also be submitted via AU2GO through the eCampus tile under “Maintenance Repair.”

For Urgent Needs:

During Business Hours:
Call Facilities Management main office at 516.877.3970 between the hours of 8:00 a.m. and 4:30 p.m., Monday through Friday.

After-hours/Emergencies:
Call the Office of Public Safety and Transportation at ext. 3511.
In case of an emergency at any time dial 5 or ext. 3507 on any campus phone for immediate help.

Facilities Management does NOT provide service for the following areas:

Computers, Phones, Network Connectivity.

• Please contact the Office of Information Technology.

Access to buildings, keys and locks, parking permits.

• Please contact Public Safety and Transportation.

Room reservations and Catering Services.

• Please contact Auxiliary and Event Services.