Veronica Kelleher is a student employee on the IT Help Desk team.
The staff of the Office of Information Technology would like to congratulate
Veronica Kelleher
Student Worker of the Month for August 2015
Veronica has worked with the Help Desk staff since Fall 2013.
She’s a Nursing major in the Class of 2017 and is active in the club soccer team and Student Nurses Acting for Progress.
Here are some of the comments we received from IT staff members and other student workers who nominated her:
“What sets her apart is that she really CARES. Veronica is one of the PEOPLE that make the PLACE. She is very mature and highly responsible. ““Veronica knows what she is doing and rarely needs to ask question on how to do her job proficiently. She trains newcomers the best out of all the Help Desk Assistants. She is cordial to everyone she helps via walk-in, phone call, email and chat. She works more hours than most including at least one weekend day. She deserves this more than any other student worker I know.”
“Veronica’s calm and friendly demeanor is unwavering even in the midst of the toughest of customers. In addition to her excellent Customer Service abilities she possesses high quality technical skills and is always looking for something new and shares her knowledge and enthusiasm with all of the other student workers.”
“Veronica has exemplary initiative, leadership characteristics and most of all dependability. She is a hard-working self-starter who invariably understands exactly what a project(s) was all about from the outset, and how to get it done swiftly and efficiently. She is well respected, as both a person and a professional, by her peers, staff and faculty she services on campus.”
“Veronica has fabulous customer service skills and can calm even the most demanding of customers while quickly determining the issue and solving the problems. As a Sophomore Nursing student she is working a heavy course load while working and still finds time to participate in other campus groups and activities.”
About IT’s Employee of the Month Nominations
It is important to demonstrate our appreciation for the contributions of our student workers to their teams, to the Office of Information Technology, and to Adelphi University as a whole. At the end of each month, we will honor one student worker who has demonstrated commitment, leadership, and initiative in their position. The recipient will be presented with a certificate and gift, as well as a featured spot on our IT website.
All IT employees (including student workers) are encouraged to submit nominations for their choice for Student Worker of the Month. Your nominee should display qualities deserving of recognition.
Please submit all nominations through the Student Worker of the Month Nomination Form.
For further information, please contact:
Todd Wilson
Strategic Communications Director
p – 516.237.8634
e – twilson@adelphi.edu