Staff Tech Guide

  • eCampus: All Adelphi staff are provided with a user account (username and password) which grants access to our eCampus portal and a variety of resources including email, Moodle and more. You can also manage your password quickly and easily.
  • Email: All staff are issued an official Adelphi Gmail account. Note that faculty/staff email addresses end in @adelphi.edu, whereas student addresses end in @mail.adelphi.edu.
  • Google Workspace: All staff are issued @adelphi.edu Google accounts with 30GB of storage that feature access to Gmail, Chat, Calendar, Drive, Docs, Sites, Sheets and more. If you have any issues with these apps, please review Google’s Support.
  • Microsoft OneDrive: Store, access, and securely share your files from anywhere. With 5TB of storage, we recommend this platform for long-term and large file storage needs.
  • Chat with Adele: Our AI chatbot allows you to get quick answers to a range of University questions at any time of day. 
  • Wireless Network: Use the eduroam network at Adelphi and member campuses worldwide, and then sign in with your username and password. 
  • Zoom: Adelphi employees have licensed Zoom accounts for easy connections with peers and students, accessible via the eCampus portal or adelphiuniversity.zoom.us.
  • Google Chat: Google Chat is a Google Workspace application that allows chat, one on one calls, and video conferencing within the Gmail interface to converse with others in the Adelphi Community.
  • eSAAS: This tool combines several services into one suite. Access your benefit enrollment, vacation information, budget planning, tuition remission and performance appraisals.
  • Website Updates, Events and Promotions: You can promote campus events and initiatives by listing them on the Adelphi University website. You can also choose to advertise on eCampus an digital screens across campus.
  • Equipment Loans: You can borrow laptops, cameras, and accessories at the Help Desk.
  • Purchasing and Discounts: Adelphi has teamed up with companies you already know and trust to provide some special tech offers to our staff. Find what procurement information you need for departmental purchases as well as exclusive tech discounts.
  • Technology Service Catalog: Want to know more about technology at Adelphi? Check out our available services and resources.
  • IT Support: Our Help Desk is the single point of contact for questions and problems relating to technology at Adelphi. We’re here to answer questions about software, wifi connections, resetting your password, and more. Call us at 516.877.3340 or email helpdesk@adelphi.edu.
  • Handshake: Looking to hire a student? Employers use Handshake to recruit Adelphi students for all types of jobs—including full-time, part-time, internships and work-study.
  • Telephones: If a new phone needs to be installed or there is an issue with an existing phone, please contact the Help Desk at 516.877.3340 or helpdesk@adelphi.edu.
  • Voicemail: Set up and access your campus voicemail.
  • Mobile Printing: Submit print jobs using your smartphone, tablet, or laptop to various printers around campus.
  • My Profile: Ensure your personal and professional information is correct and up-to-date using the self-editable profile tool in eCampus. You can change your preferred name, specify pronouns, list your degrees, licensure and credentials, and upload a professional headshot to the public directory.
  • Request a Project with IT: We help ensure that any project that has a technology component can be completed within scope, on budget and on schedule. To initiate your project with us, please complete the project request form.
  • Emergency Messaging: Sign up to receive text messages and calls about campus emergencies, cancellations, and vital weather information through RaveAlert.
  • Password Management: Change or reset your password. Authenticate via Microsoft by registering your phone, an alternate email account or through the PMT Registration Form.
  • Information Security: Protect your devices and personal information from threats. You can report suspicious emails to abuse@adelphi.edu or the Help Desk, and report lost devices to Public Safety.
  • Multifactor Authentication (MFA) and Duo: MFA protects the university from potential hackers and reduces the impact of accounts being compromised. It secures faculty research and can potentially reduce the need for password updates.

Information Technology

Contact
E-mail
helpdesk@adelphi.edu
Phone Number
516.877.3340
Fax
516.877.3038
More Info
Website
Location
Hagedorn Hall of Enterprise LL
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