Technology Services
Adele Chat and SMS Support
Adelphi’s chatbot—named Adele by our campus community—answers your questions about Adelphi by accessing an extensive knowledge base and ongoing artificial intelligence (AI) learning.
Apporto: Remote Lab Access to PC Software
Apporto is a web-based virtual computer lab that provides remote access for students and faculty to most software applications normally found in an on-campus computer lab or classroom.
Assistive Technology
Hardware and software solutions for those who have learning, communication, and access difficulties.
AU2GO Mobile App
AU2GO is a web app accessible from any smartphone, tablet or mobile device.
Automated Call Attendant
An automated call attendant system allows callers to be automatically transferred to an extension based on menu options.
Bulletin Updates
The official Adelphi University Bulletin content is maintained by the University Registrar.
Call Center Solutions
A Call Center system allows for multiple users to use one main number to respond to inquiries.
Charging Stations
Device charging stations for phones, tablets and laptops are available for use on the Garden City campus.
CLASS
Adelphi’s system for course registration, bill payments, and other academic and financial information.
CLASS Student User Guide
Course Listing, Advising and Student Services (CLASS) offers online access to important academic, biographic and financial information. It can be used from any computer has Internet access.
Classroom and Lab Software Requests for Faculty
Faculty may request specialty software to be installed in a teaching lab at Adelphi. This form is to be used by Teaching Faculty only during the bi-annual software request periods.
Classroom Technology
Multimedia capabilities for video and audio broadcasting and presentations.
Clickers
Students can actively participate in class by submitting their responses digitally.
Computer Kiosks
Internet Kiosks are set up all over campus so students can use computers on the go if they need to. Find out where the computers are located here on Adelphi University's campus.
Computer Labs
Computer labs on the Adelphi campuses feature a variety of software.
Conference Calls
Toll free conference calling (up to to 20 participants) for the Adelphi community.
Continuing Education Registration with Xendirect
Adelphi uses Xendirect (formerly known as Xenegrade) for continuing education course registration and online tools.
Coursera Career Academy
Adelphi offers Coursera Career Academy to help fuel your lifetime of learning and professional development.
Cybersecurity Tips for Traveling
View precautionary measures you can take to lower your risk of being a target while traveling.
Database Services
Our team members perform database research, migration, maintenance and monitoring, data transfer.
Delegated Email Accounts
For department use, shared inboxes provide a means to receive email at a general (rather than individual) address.
Digital Signage
Displays University information on indoor or outdoor screens on Adelphi's campuses.
Dining Mobile App
Download the Transact Mobile Ordering app to order food at Adelphi.
Directory Updates
Phone, email, and contact information for individual members of the Adelphi community.
Document Management and Imaging
Document imaging helps departments manage documents and workflows in a secure electronic environment.
eCampus
How to set up your eCampus portal account and log in.
Email Signatures
Faculty and staff are invited to use a standard University email signature.
Endpoint Management - Software Center (Microsoft)
Software Center is part of Microsoft’s Endpoint Configuration Manager, which allows IT to deliver, manage, support and update applications and Windows workstations across campus.
Equipment Loan
Borrow laptops, wireless presenters, video cameras, speakers and more.
Equipment Moves
Please do not move equipment yourself. You must inform the Help Desk of any equipment that needs to be moved.
Equipment Recycling Request
If you have Adelphi equipment that is no longer in use, you can contact IT for environmentally conscious recycling.
Event Multimedia Services
Multimedia support for faculty and staff for events in classrooms and lecture halls on campus.
Faculty Payroll and Course Load
Provides the ability to analyze and report faculty course loads against contract requirements for payroll approval.
Faculty Profiles
Browse profiles to find background on faculty research interests, publications, awards, course listings and contact information.
Faculty Textbook Adoptions with Follett Discover
Adelphi’s Bookstore provides faculty members the ability to choose required and recommended course materials for upcoming course sections using their system, Follett Discover.
File-Sharing
Sharing copyrighted files is illegal and can cause major issues.
Gallagher Lab
This collaborative classroom work space features multiple display screens and room configurations.
Game Consoles and Other Connected Devices
How to connect a gaming console through the wired network in the residence halls.
General Access Computer Workstations
Adelphi has plenty of computer workstations and kiosks around our campus and center locations.
Generative Artificial Intelligence (AI)
Generative AI is a transformative technology with the potential to revolutionize workflows across Adelphi University.
Gmail for Adelphi
Access your Adelphi Gmail account via eCampus using any desktop computer, laptop or mobile device with an internet connection.
Google Calendar
Google Calendar has powerful tools that enable you to better manage your schedule and make it easier to connect with others.
Google Drive File Stream
Access Google Drive directly from your Mac/PC
Google Meet Video Conferencing
Google Meet video conferencing allows you to create an online meeting with up to 100 participants and meet for up to 60 minutes per meeting.
Google Shared Drives
Shared Drives are collaborative spaces where teams can store their files and guarantee that every member has the most up-to-date information.
Google Takeout - Transferring Information to Your Personal Gmail Account
Easily transfer information from your student Adelphi Google Account to your personal Google Account.
Google Workspace
Adelphi University has a partnership with Google for Education which offers our students, faculty and staff free productivity tools with Google Workspace.
Guide to Remote Learning
Adelphi University offers a variety of online support and resources designed for students engaging in remote learning.
Guide to Working Remotely
Technology has made it easier than ever to work remotely, using almost any device. We provide a variety of services to connect you with colleagues and students in the event that you are working from an alternative location.
How to Find Your MAC Address
When registering a device on the Adelphi network you’ll need a MAC Address in order for the device to connect to the network successfully.
IBM SPSS
SPSS software package with a visual user interface for statistical calculations and predictive analytics. Learn how to renew your laptop license key.
Kajeet SmartSpot Devices
Provides students free WiFi at home. Students who need additional wireless access can rent a Kajeet SmartSpot Device (hotspot).
Linkedin Learning
Adelphi offers Linkedin Learning to help fuel your lifetime of learning and professional development.
Login - Usernames and Passwords
How do I log in to eCampus? Username Lookup and Password Management
Long Distance Access Codes
Calls outside of the NY metro area requires a PIN number.
Look Up Your Adelphi ID
Take the following steps if you ever need to recover your Adelphi ID.
Maintenance Repair Requests
Submit a maintenance repair request on campus using AU2GO.
Manuals, Guides and Resources
Adelphi-specific technology guides as well as links to help you use other software.
Mass Email
All requests for University-wide email distribution must be forwarded to and approved by a vice president or dean.
Microsoft Office Download
Students, faculty and staff have access to a Microsoft Office download for free for personal use on your computer, smartphone or tablet.
Mobile App for Students
The Adelphi App focuses on the resources that students use most and features a clean and easy-to-navigate design.
Mobile Device Adelphi Gmail Configuration
Instructions for accessing Adelphi Gmail on your smartphone or tablet vary by your phone's operating system.
Mobile Laptop Cart
High-performance laptops and chargers available to professors for use only within the Science Building of the Garden City campus.
Mobile Printing
Submit print jobs using your smartphone, tablet, or laptop to various printers around campus.
Moodle
Moodle is an online Course Management System that allows students and professors to access course content anywhere and anytime.
Multifactor Authentication (MFA)
The use of MFA enhances the University’s protection against hackers. It reduces the risk of compromised accounts by more than fifty percent. Using MFA also secures faculty research and may decrease the frequency of required password changes.
My Profile: Paid Time Off (PTO)
How to request time off, view and manage your PTO balance. Managers are able to track and approve their team’s time off.
My Profile: Self-Editable Tool
Ensure your personal and professional information is correct and up-to-date using the self-editable profile tool in eCampus.
Name Change Request
How to change your name in your email address and update your name, legal name and pronouns.
Offboarding for Departing Employees
Access to University systems is terminated at the end of the business day on the last day of employment unless paperwork is submitted to initiate a subsequent active appointment.
One-Time Payment Tool
Simplify the process for requesting one-time payments for students, staff and faculty.
OneDrive
Microsoft OneDrive is a web-based cloud storage platform that lets you store, share, and sync your files between all of your devices.
Panopto
Panopto is video platform for recording lectures, tutorials and course assignments.
Password Best Practices
Your online safety is important, and your password is one of the most important ways to keep yourself safe. Here’s our guide to creating a password to help you keep your information secure.
Password Management Tool
The Adelphi Password Management Tool (PMT) is used to change or reset your password.
Patches and Updates
Installing patches and updates will help you to be better defend against cyber threats.
Phishing
Avoid becoming a phishing victim by staying informed and following the tips provided to you by Adelphi University's Office of Information Technology.
Prepare for Time Away
If you are going to be away from the University for any length of time where you will not be checking your voicemail and email regularly, please make sure to take the proper steps to prepare.
Printing for Faculty and Staff
Information about printer use on campus for faculty and staff.
Printing for Students
In an effort to reduce paper use, the University established a print management program for students printing in campus labs and lounges.
Procurement
The Office of Information Technology uses the procurement procedure to review and approve department technology purchases on-campus.
Project Management
We focus on prioritizing projects to utilize institutional resources effectively. Learn the benefits of beginning your project with Information Technology.
Qualtrics
Qualtrics is a powerful tool for faculty research, offering a range of features that make it easier to design, distribute, and analyze surveys.
Ransomware
Stay informed so you can avoid becoming a victim of Ransomware.
Recycling Your Technology
eCycling is an important step in our sustainability efforts, and our commitment to be as environmentally friendly as possible.
Report Phishing
Avoid becoming a phishing victim by staying informed and following the tips provided and knowing what to look for.
Research Computing
Assistance with grant proposals, data encryption, specialized networking needs, and specialized software needs.
Residence Hall Computer Connections
Register your computer and connected devices to use the wired network in the residence halls.
Saving Your Work
You should save all of your files to either Google Drive, or your Network drives. These files are saved securely and automatically backed up.
Scantrons
Complete your scantron cover sheet form before dropping off your scantrons at the Help Desk.
Scantrons: Phoenix Bubble Grader
Bubble Grader allows faculty to create printable bubble sheets and automatically grade exams using departmental Konica Minolta printers.
Screensaver Locks
To increase security we deploy screensaver locks on campus administrative computers.
Secure Communication
Adelphi's Information Technology's tips for keep your identity safe online. Online shopping, email security, browser settings, windows updates and wireless connections all covered.
SMART Boards
Display video and presentations on a large screen with interactive capabilities.
Social Media Safety
Don’t expose your activities and personal info on social networking sites.
Software and Upgrades
Several free software applications, including university-wide upgrades to the Windows 11 operating system, can help you in your work or studies at Adelphi University.
Spearphishing
Spearphishing is a highly targeted form of phishing, which is an email that is made to appear to come from a friend, colleague or business you are familiar with.
Spyware
Spyware is software that collects your personal information. Learn best practices to prevent threats.
Standard Software
View the list of standard software on each Adelphi University-owned computer.
Student Technology Competency Certificate Program
The Technology Competency Certificate Program helps students to learn and better understand the basics of technology. These basic technology skills will provide a strong foundation for learning and working.
Telephone Services
Learn about on-campus telephone services and voicemail.
Television and Streaming
In campus spaces, Adelphi University offers access to a variety of TV options, including recommended streaming platforms, while also providing cable TV in residential hall lounges.
Theft and Loss
Don’t leave your belongings unattended. Phones, tablets, and laptops are easy targets of thieves and can also be accidentally lost in public spaces.
Third Party Review
The Third Party Review, also known as the Vendor Risk Assessment, is the process of assessing the risk associated with Third Party (vendor managed) services that store or process university information.
Toner Cartridge Recycle Program
Reduce waste and contribute to sustainability by participating in our Toner Cartridge Recycle Program.
Turnitin
Turnitin is a text-matching tool used to help detect plagiarism and serve as an academic tool to improve writing skills.
User Account Request
Network/email account requests for employees, graduate assistants, student workers, and others must be made using this form
Video Conferencing
We can help you determine the best option for your specific videoconferencing needs.
Viruses
Viruses, worms, and trojans—know what to look for and how to prevent infection.
Voicemail
Get instructions on how to set up and access your campus voicemail.
VoiceThread
VoiceThread can be used to facilitate dynamic discussions by incorporating video, audio, text and document sharing into one cohesive conversation.
Web Hosting (Panther System)
Adelphi’s Unix-based system for electronic file storage and for creating personal web pages.
Website, Events and Digital Updates
Adelphi departments are asked to use this form to submit requests for digital updates including eCampus banners and event listings, content changes to the website, digital signs across campus, and more.
Webstorage via eCampus
Faculty and staff can use the Webstorage feature in eCampus Services for remote access to download and upload files on your authorized Adelphi network drives.
Wireless (WiFi) Access for Guests
Accounts and wireless access information for visitors of Adelphi University's campus and centers.
Wireless Networks (WiFi)
Use the eduroam network while at Adelphi locations and at hundreds of member institutions.
Work Order System (Footprints)
Your request is assigned a unique ticket number so that you can check the status.
Zoom Video Conferencing
Zoom is a conferencing software that provides remote access to online meetings, chat and mobile collaboration.