Moodle

Adds should be processed in the system within 24 hours of being submitted to the One-Stop Student Services Center.

1. Ask your professor if they are using Moodle for the course and whether the professor has made the course available to students online.
2. Make sure your registration for that course number and section are confirmed with the One-Stop Student Services Center
3. Double check your dashboard filters (set type to All, sort by course name or last accessed and scroll down)
4. If the above have been confirmed, ask your professor to contact the IT Help Desk on your behalf (see question below).

• Quizzes and tests should always be taken on a computer—never on your phone.
• If possible, we highly recommend using a wired network while taking any quizzes or tests.
• Try to make sure your computer is plugged in and charging so that you don’t lose power while taking any quizzes or tests.

Drops should be processed in the system within 24 hours of being submitted to the One-Stop Student Services Center. If you are still receiving course emails after this time, send a message to your instructor reminding him/her that you need to be removed from the course.

Through Adelphi University’s eCampus. Go to the Services tab and click on the launch Moodle service. You could also go to moodle.adelphi.edu directly.

Moodle is synchronized daily with the Adelphi University registration system and therefore your courses should automatically appear in your account. In the case that your courses do not show up or the wrong course(s) appear in Moodle, please check with your department to see if the information listed in the registration system is correct. Your department will need to submit changes if necessary.

If the information in the registration system is verified and your course still doesn’t show up in Moodle, please double check your dashboard filters (set type to All, sort by course name or last accessed and scroll down).  If you still don’t see your course, email helpdesk@adelphi.edu with the course name and number.

To review the list of current students in a Moodle, click on the “Participants” link under the course title.

Please check your Moodle participants list with the CLASS roster for your courses as it reflects the most current student enrollment.

The course has not yet been made visible to students.

Instructors need to make courses visible for students to be able to see and access them. To make a course visible, click on the settings link under the course title, look for the Course Visibility option in the General Settings, select “Show”, and save the changes by clicking on the “Save and Display” button on the bottom of the page.

Students are not registered in CLASS

Please check your Moodle participants list with the CLASS roster for your courses as it reflects the most current student enrollment. The CLASS system can be accessed via eCampus.

Please refrain from manually adding students who have enrolled in the course via CLASS but are not showing up in the Moodle roster.  The systems sync every 24 hours.  If a sync occurs, overwriting a manual enrollment, the student will gain a suspended status for double-enrollment.  

If a student has not been added to the Moodle course after 24 hours please contact the Help Desk for support.  Please include the course name, course number, and student name.

Moodle course enrollment automatically syncs with CLASS enrollment each day.  If a student officially drops the course their access to the Moodle course will be removed within 24 hours.

1. Click on your profile icon located in the upper right corner of the browser window, click Profile, and then follow these steps:
2. Click the “Edit profile” link and scroll down to the “User Picture” section.
3. Drag and Drop, or click the upload box and choose “Upload a File.” to locate an image from your computer that you want to use as your icon. Make sure that the file is not larger than the maximum size listed (100 MB), or it will fail to be uploaded.
4. Click “Update my Profile” at the bottom – the image file will be cropped to a square and resized down to 100 x 100 pixels. Please be aware that this image will be attached as an icon to all of your discussion postings.

Yes. Moodle will ask you to log in again when you select the bookmark, but you’ll be directed right to the course homepage you bookmarked.

To change the visibility of a course in Moodle:

1. Click on the settings link under the course title
2. Look for the Course Visibility option in the General Settings, select “Show” or “Hide”
3. Save the changes by clicking on the “Save and Display” button on the bottom of the page.