Locksmith Services

Policy Statement

The locksmith maintains the efficient and effective operation of all door-locking hardware across the Adelphi campuses to provide a safe and secure environment for students, University personnel and visitors.

The locksmith is also responsible for all key requests, replacements and returns. A key control database which tracks the status of all University-issued keys and key holders is also maintained.

Reason for Policy

This policy provides guidelines for locksmith services for keying and security systems at Adelphi.

Who Is Governed by this Policy

Faculty, Staff and Students

Policy

Key Requests

All key requests, including doors, keys, locks, and swipe access, must be submitted by the department head or authorized personnel to Public Safety. The requester will be notified at their contact phone number when the key can be picked up at the Office of Public Safety.

Keys are assigned to specific individuals, and therefore must not be loaned or borrowed. If a key is no longer needed, it must be returned to the Office of Public Safety for reassignment.

If a key is to be permanently transferred from one person to another, it must first be authorized and approved by the Locksmith; This is also done by the department head or authorized personnel by going to the Office Public Safety.

Definitions

This policy does not have definitions associated with it at this time. Upon periodic policy review this area will be evaluated to determine if additional information is needed to supplement the policy.

Procedures

Lost or Stolen Keys

Lost or stolen keys must be reported to Public Safety immediately. A Lost or Stolen Key Replacement Form (PDF) must be completed by the department head AND the key holder. The completed form should be brought by the keyholder to the Public Safety 24-hour Public Safety Command Center located in Levermore Hall, Suite 113 to obtain an Incident Report Number.

Once the number is obtained and written on the form, it should be dropped off for processing at the Office of Public Safety.

Please note that a lost or stolen key will not be automatically replaced.

Lock Repair, Replacement or Installation

Lock service requests are restricted to department heads and authorized personnel using the designated digital request process. For assistance, contact Public Safety.

Emergency Services

All emergency lockouts and service requests can be directed by anyone to Public Safety.

Forms

• Lost or Stolen Key Replacement Form (PDF)

Related Information

• Adelphi Door Lock Institutional Video

Document History

• Last Reviewed Date: April 30, 2026
• Last Revised Date: April 30, 2026
• Policy Origination Date: Unknown

Who Approved This Policy

Policy Owner and Executive Leadership